Behind the Scenes

namibia CLICK & TRAVEL is based in Swakopmund, Namibia. Birgit Garny and Nina Holtrup combine not only a close friendship, but also the dream of owning a tour company for travel to Namibia. With namibia CLICK & TRAVEL this dream came true. Young, fresh and full of energy they provide exceptional personal service. With their years of experience in tourism, and their passion to this country will ensure, not only a memorable but a perfect holiday, that will go beyond any travelers expectations.

 

 

Behind the Scenes at namibia CLICK & TRAVEL... you will find….

Our Team!

botswana 012 smallBirgit - a born and bred Namibian. 

After her IT Studies in South Africa, she returned back to her home town Swakopmund, where she started working in the Tourism Industry.  With now over 10 years of professional experience in organising tours and incentives,  she is a veteran in Namibia’s tourism industry.  With her attention to detail and her love to organise she will tailor-make the perfect holiday itinerary to suit your style, budget and need.  Together with her husband René and their two children, Noah and Danielle, Birgit enjoys her life in Swakopmund and exploring southern Africa to the fullest.

 

 

 

DSC 0162Nina – Nina was born in Werne / Westfalen in Germany.  Already during her business studies she was afflicted by a bad case of the travel bug, dreaming of faraway places and adventure. Apart from lengthy stays in New Zealand, Australia and Mexico, holiday travels have always been a major part of Nina's life.  After completing her studies and working for the online hotel booking service hotel.de , Nina and her husband Björn could finally realize their dream of emigrating.
Why Namiba ?  No idea! It must have been intuition though, as she soon lost her heart to this country. Besides her work with a local travel agent, Nina undertook endless excursions, camping tours and did some extensive traveling with family and friends throughout Namibia and its neighboring countries, thereby getting to know these regions like the back of her hand.
Nina's life in Namibia has by now been enriched by her three daughters – Anna, Lea and Mara –
as well as their two Great Danes – Otto and Ennie - , who form an integral part of the namibia CLICK & TRAVEL offices and will be the first to greet you, should you ever have the opportunity to visit us.

 

Desi2Désirée (“Desi”) joined the namibia CLICK & TRAVEL family at the end of 2015. Desi keeps us on our toes with her snappy remarks from her very own " boss's corner " and makes the best coffee in the office, without which no constructive action is possible at namibia CLICK & TRAVEL in the mornings.  Her big passion – besides working and champagne binges with us – are her furry family.  Desi's favorite leisure place is on the back of her – equally snappy and quick-witted – horse, Rico.  Her canine soul-mate Kinau does not leave her side – ever, even when horse-riding – and also feels very much at home at our offices, passing time with his best friend Otto and working on his relationship with Ennie – it's complicated… . With huge enthusiasm and adventure spirit Desi now takes advantage of the opportunity to explore her homeland from the tourism point of view. We are very glad of the active support from our namibian youngster.

 

 

KerstinKerstin (now the newest member of the family) joined our Team in the beginning of 2017. Being a bit of a mix breed, Kerstin was born in Austria but raised in Namibia. After her studies at the Varsity College in Cape Town, with a Diploma in Travel & Tourism, it was her dream to travel the World and become a Stewardess, which she fulfilled at Qatar Airways. She then returned home and immediately took a liking towards the Namibian Tourism Industry. Being a mom to two very active boys Alec and Liam, she keeps us entertained with their adventurous stories. Her favourite place in Namibia is the Beach at Pelican point, which she loves to visit with her husband Sven and their two little rascals.

 

Why Book With Us?

Why book with us?

Holidays off the shelf? No thank you! namibia CLICK & TRAVEL is not just any travel portal in the jungle of tour operators. Behind the name stand, Birgit Garny and Nina Holtrup, and we are proud to be able to call Namibia our home. Instead of a tour off the shelf, we guarantee you an individual counseling with the necessary know-how in planning and organization and with a great thirst for adventure and love to this country.  We think very little of crowded destinations and scheduled tours and rather work together with you to plan your trip the way YOU want it.

Our office is located in Swakopmund. Here we do not only have the privilege to live in the Jewel of Namibia, but also have the advantage of being right in the middle of the action / happenings.  We maintain a friendly relationship with the lodges and service providers and can say that we have visited most of the accommodations that we offer and have taken part in most of the activities.  We will be delighted to share our experience with you and provide you with insider tips to make your trip an unforgettable experience.

To book directly will come cheaper?  Absolutely NOT!  Our rates are the same or even lower than the rates that can be obtained from a direct booking, the only exception would be for camping safaris (refer under “Home”), which we do charge a booking fee. As an online tour operator, we deliver customized tours directly to you as a traveler without going through other travel agents and tour operators.  This guarantees not only a price advantage, but also the advice and first-hand information.  We don’t agree to packaged prices, and thus provide you with an itemized costing.   While you are travelling with us, we will always be available as a contact and assist if the need arises.

We love Namibia, its endless horizons, wildlife and unlimited possibilities! Let yourself be captivated by this stunning country.     >>Contact us now for a quotation!

The step by step guide to your tour

Booking Procedure

Listed below is an overview on the steps involved from the day you give us the go ahead for your booking until the start of your trip and the conditions that apply accordingly:

  • The booking enquiries will be sent to the accommodation and service providers. Within a few days you will receive a reservation overview. Should one or the other accommodation be fully booked, we will propose similar alternative options with your pre-approval until your tour is complete.

  • Each service provider has different cancellation policies. As long as we move beyond the respective cancellation deadlines, request for changes and cancellations, can be done at no extra costs.

  • Cancellations will only be effective upon written acknowledgement from namibia CLICK & TRAVEL. The following cancellation fees (as a percentage of the fully quoted price) are applicable for cancelled tours
60 – 45 days25%
44 – 30 days50%
Less than 30 days 100%

 

  • The Invoice for your tour must be paid 70 days prior to your arrival. We will send you the respective invoice in time for payment. As soon as the funds reflect on our account we will send you the proof of payment from our bank. For certain accommodations, such as NWR (Namibia Wildlife Resort), Botswana bookings and/or group bookings, we reserve the right to request a non-refundable deposit.

  • Payment

    1.) Foreign bank transfer:

    The invoice must be paid in the currency it is stated in. As the Namibian Dollar (NAD) is NOT a trading currency, please inform your bank to use the South African Rand (ZAR) currency. The Namibian Dollar is linked to the South African Rand (1:1) and both currencies are therefore accepted to the same value in Namibia as payment

    Any related bank charges and currency conversions are for your own account.

    If there were any bookings of services done where the prices are given in USD or EURO, we shall convert the amount to NAD at the date of invoice. As a Namibian Operator, we can only send out invoices in NAD, by law.

    Our banking details are as follows:

    Name of Bank: First National Bank (FNB) Namibia
    Account name: Namibia CLICK & TRAVEL
    Account number: 62245905437
    Branch Code: 280 472
    Branch: Swakopmund
    Swift (BIC): FIRNNANX

    2.) Pay4Free (Exchange4Free)
    You can make your payment online, using our secure system Pay4Free (Exchange4Free). Pay4Free is a global payment portal that allows you to pay in your own local currency to a local bank account in your country. This eliminates expensive international transfer costs and bank fees. There are no commissions charged. Pay4Free offers very affordable and even better exchange rates that banks and credit card institutes offer. For online payment instructions, please contact us. Alternatively you will find Pay4Free on our website or you can click on the following link:: http://www.namibia-click-travel.com/de/pay4free

    In addition to an online transfer (E.F.T), Pay4Free also offers the possibility to pay by credit or debit card. VERY IMPORTANT: Payment with credit or debit card may only be processed with prior arrangements with namibia CLICK & TRAVEL, as these transactions come with an additional bank fee of 2.5% of the total amount processed, which will be for your own account.

  • Shortly before your departure to Namibia, we will send you your travel documents via email, these include an itinerary as well as vouchers for all pre-booked services with us. Upon arrival in Namibia you will receive the original documents including general information and a Map of Namibia

 

For questions, please feel free to contact us at all times!

 

Adventure Factory

Adventure Factory 

namibia CLICK & TRAVEL does not only have a passion for Africa, but sees itself as a creative adventure factory. We live according to the slogan “You name it – we create it” and welcome extraordinary and extravagant requests of any kind whether incentives, events, VIP trips or special groups. As a leading facilitator, namibia CLICK & TRAVEL, is always one step ahead and will guide you to the best “deals” in Namibia and its neighboring countries.  Challenge our creativity and together let us fabricate an experience with a difference… 

 

© 2012 - 2018 | namibia CLICK & TRAVEL | Trekkopje Street 3 | P.O.Box 2386 | Swakopmund, Namibia

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